Coronavirus – Our Policy

Coronavirus – Our Policy

 

  • Threads opening hours will be 09.30am to 4.00pm Monday to Friday, 09.30am to 3.00pm Saturday.
  • We would reiterate H.M. Government’s position, that if you are feeling unwell or are displaying Covid symptoms, however mild – STAY HOME, DO NOT COME TO THE SHOP.  If you require something use our ordering and delivery service.
  • We are limiting the number of customers to a maximum of FOUR (providing they are in different areas of the shop). Please try to shop either on your own or with just one other person from your household or your carer. If bringing your children in is unavoidable, please ensure they are closely supervised and do not touch anything.
  • To avoid having to unnecessarily touch doors or handles, and if the weather permits, our door will be open. Please wait outside in the designated queuing area observing safe social distance until it is clear to enter.
  • Gloves should not be worn in the shop. There is an automatic hand sanitiser dispenser at the entrance of the shop and would request all customers use this.
  • In line with HM Government regulations everyone over the age of 11 entering the shop must wear a face covering. If you do not have your own, we can provide disposable masks for a fee of £1.00. Other coverings are also available to purchase.      Our store has limited ventilation and is of a size and layout which unfortunately does not make it possible for customers to maintain a 2 metre social distance from each other at all times.  Current government guidelines are that it is acceptable for a social distance of 1 metre+ with extra precautions (face coverings) in place.  We do acknowledge that some people are unable to wear face coverings and therefore need to maintain a distance of 2 metres from other people to help prevent possible transmission to/from others. We therefore ask that anyone who is unable to wear a mask waits outside of the shop whilst we determine whether it is safe for them to enter (ie, when there are very few or no other customers present in the shop) or, if it is convenient, for them to be served outside.
  • Please do not lean on the cutting table and if waiting for service please observe safe queuing distance.
  • PLEASE do not touch anything unnecessarily.
  • Handles, doors and surfaces will be cleaned regularly with alcohol sanitiser.

Ordering, Collection and Deliveries

For the time being we will continue to take orders over the telephone or by e mail and will deliver locally, or dispatch by post or courier. If an order is placed before 4.00pm (3.00pm Saturday) and if the item/s is in stock, it will be delivered that afternoon subject to location.

We anticipate a daily delivery schedule as follows :

  • Minehead, Porlock and in between  :  Daily
  • Dunster and beyond : Monday, Wednesday and Friday  (small orders may be posted)

Deliveries will be made after 4pm

We will take card payment over the phone.
To reduce the number of customers coming into the shop and/or requesting deliveries we will also offer a collection service. Phone or email your order and pay as above, and we will prepare your order ready for collection from the shop before 3pm (2.00pm Saturday). Come to the door or stay in your car outside and we will come out with your order.

We have a good supply of all products; wool, fabrics, haberdashery, books, sewing kits, sewing machines the list is endless, see our shop page for more details.

Please keep up to date with our latest offers on our facebook page, our instagram or visit our eBay shop.

 

We would like to thank our customers who have supported us over the past difficult weeks.

 

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